Workshop on Quality Assurance & International Standards for Dialysis Centers
DAY 1
| Time | Activities |
|---|---|
| 8:30 - 9:00 am | Registration |
| 09:00 - 9:15 am | Introduction of Faculty & Participants |
| 9:15 – 9:45 AM | Orientation about Accreditation - Structure - Programs & Activities - Benefits of Accreditation |
| 9:45 – 11:00 AM | Governance and Leadership - The governing body’s responsibilities for the quality and safety of services provided in a dialysis center |
| 11:00 –11:15 AM | COFFEE & TEA BREAK |
| 11:15 – 1:00 PM | Human Resource Management - Human resource planning and requirements - Recruitment process and professional development for staff |
| 1:00PM – 1:45 PM | LUNCH |
| 1:45 – 3:00 PM | Facility and Risk Management - Process of planning, designing, development and maintenance of the infrastructure to ensure optimum quality and outcomes - Safety and security plan - Preventing avoidable harm or risk of harm |
| 3:00 – 3:30 PM | Information Management System - Effective information management system that is able to capture, transmit, store, analyze, utilize and retrieve information as and when required for improving clinical outcomes |
| 3:30 – 3:45 PM | COFFEE & TEA BREAK |
| 3:45 – 4:45 PM | Continual Quality Improvement - What are the quality and safety improvement programs that will promote patient safety and quality of care - Performance indicators and benchmarks in evaluating the Quality Program |
| 4:45 – 5:30 PM | Patient Assessment and Care - The requirements and processes in the assessment and care of patients |
DAY 2
| Time | Activities |
|---|---|
| 9:00 – 9:15 AM | Recap of Day 1 |
| 9:15 – 9:45 AM | Patient Rights and Education - What are the patients’ rights? - What information should be communicated that will result to customer satisfaction? |
| 9:45 – 11:00 AM | Medication Management and Safety - The processes for procurement, storage, prescribing, transcribing, preparing, dispensing and administration of safe and effective medication |
| 11:00 – 11:15 AM | COFFEE & TEA BREAK |
| 11:15 – 12:15 PM | Dialysis Care and Safety - Policies and procedures required to ensure achievement of desired outcomes and dialysis care is safe |
| 12:15 – 1:15 PM | Hygiene and Infection Control - Requirements and procedures in managing risk of infections |
| 1:15 – 2:00 PM | LUNCH |
| 2:00 – 2:15 PM | Mock Audit: Briefing - Observing the practices |
| 2:15 – 2:45 PM | Visit to Dialysis Center |
| 2:45 – 3:30 PM | Group Work to Prepare Report on Findings in Relation to the Standards |
| 3:30 – 3:45 PM | COFFEE & TEA BREAK |
| 3:45 – 4:30 PM | Presentation of Group Work & Open Forum |
| 4:30 – 5:00 PM | SPECIAL ADDRESS Undersecretary Mario Villaverde (TBC) Department of Health CLOSING REMARKS Dr. Rose Liquete Executive Director, National Kidney & Transplant Institute |
| 5:00 – 5:30 PM | Awarding of Certificates |
