| Time | Activities |
|---|---|
| 8:30 AM | Introduction |
| 9:00 AM | Break the ice-learning objectives and methodology of module development |
| Implementation of International Standards and Quality Management Systems in Health | |
| Services: Certification / Accreditation Systems and Internationally Recognized Standards | |
| 10:00 AM | Break |
| 10:15 AM | Basic elements of the Standard | Guidelines for the application of BS EN 1224 |
| - General Requirements | |
| - Top Management Responsibility | |
| - Resource Management – Medical Equipment | |
| - Basic Principles of Technical Management and Safety in Healthcare Facilities | |
| - Patient/Customer-Related Procedures – Management Procedures | |
| 11:00 AM | Measurement, Analysis and Improvement – General |
| 12:00 NN | Lunch |
| 1:00 PM | Main Processes in Healthcare Services (Primary, Secondary and Tertiary Care) |
| 1:30 PM | Patients’ Safety and Healthcare Risks’ Management methodologies |
| 2:00 PM | Open Forum |
| 2:30 PM | Closing |
***Within the framework of the seminar, the Swiss Approved International Implementation Guide for application of BS EN 15224 will be presented and given free of charge. The implementation guide was prepared by a specialized team of international healthcare professionals, in cooperation with the Swiss Approval Auditors in the field of healthcare.
